Shipping policy


At STRONIQFIT, we are committed to providing you with a seamless shopping experience. Below is our Shipping Policy, designed to keep you informed about our order processing and shipping procedures.

1. Order Processing Time

All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be delayed. We will notify you via email if there is a significant delay in your order.

2. Shipping Locations

We proudly ship to customers in Dubai, UAE. If you are located outside of our primary shipping area, please check our website for specific shipping options available to your location.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to offer competitive rates and will provide you with the total shipping cost before you complete your purchase.

4. Delivery Time Estimates

Delivery times vary based on your location. Generally, you can expect:

  • Domestic Orders (Dubai, UAE): 2-5 business day

Please note that these are estimates, and actual delivery times may vary.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on our website or the carrier's website.

6. Delays and Unexpected Circumstances

While we strive to meet our delivery estimates, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may affect delivery times. We appreciate your understanding and patience in such situations.

7. Incorrect Shipping Information

Please ensure that all shipping information is accurate at the time of checkout. STRONIQFIT is not responsible for delays or lost packages due to incorrect shipping addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately at stroniqfitness@gmail.com.

8. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

9. International Shipping and Customs Fees

For international orders, please be aware that customs fees, duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information.

10. Customer Support Contact Information

If you have any questions or concerns regarding our shipping policy or your order, please feel free to reach out to our customer support team at [insert customer support email]. We are here to help!

Thank you for choosing STRONIQFIT. We appreciate your business and look forward to supporting your fitness journey!